Data Protection Privacy Updated: 2026

Fy27 Privacy Policy — Your Data Is Completely Safe with Us

Before using fy27, learn what data we collect, why we collect it, and how we keep it secure. Protecting your privacy is our top priority.

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Data We Collect

What Data We Collect & Why

Fy27 only collects information that is strictly necessary to provide its services. We never collect unnecessary or excessive data.

Account Information

During registration, we collect your name, mobile number, email address, and password. Your National ID or date of birth may be requested for identity verification. This information is used to secure your account and ensure uninterrupted service.

Device & Browser Information

Your device type, operating system, browser version, IP address, and screen resolution are collected automatically. This information helps the platform display optimally on your device and is also used for security monitoring.

Payment & Transaction Information

BDT transaction details processed via bKash, Nagad, Rocket, or bank transfer are recorded. Full card numbers and mobile banking PINs are never collected or stored. Transaction history is retained for anti-money laundering compliance and audit purposes.

Usage Data

We collect behavioural data including pages visited, time spent, bets placed, and games played. This is used to improve service quality and deliver a more relevant experience for you.

Betting & Secure Transactions on the fy27 Platform in Sylhet

Cookies & Tracking

How Cookies Are Used

Fy27 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser that help remember your preferences on future visits.

Essential Cookies

These cookies are essential for maintaining your login session and ensuring platform security. They cannot be disabled.

Analytics Cookies

Used to analyse how users interact with the platform. This data helps us improve the quality of our services.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features. When third-party analytics tools are used, personally identifiable information is never shared.

Storage & Security

Where Your Data Is Stored & How Long It's Kept

Data Retention Period

All personal data is retained for as long as your account remains active. After account closure, certain data may be kept for up to five years to meet legal obligations. Transaction records are retained in accordance with financial regulatory guidelines. Data that is no longer needed is deleted on a regular basis.

Security Measures

Fy27 uses industry-standard SSL encryption to secure all data in transit. Data stored on our servers is also kept encrypted. Regular security audits are conducted, and users are notified immediately in the event of any security incident.

Sharing Data with Third Parties

Fy27 never sells your personal information to third parties for commercial purposes. Certain data may be shared with bKash, Nagad, or banks solely for payment processing. Information may also be disclosed to the Bangladesh Government or regulatory authorities when required by law.

Access Control

Only authorised fy27 staff can access your data, and only when necessary to provide our services. All staff are required to comply with strict confidentiality policies. Access logs are reviewed on a regular basis.

Your Rights

You have full control over your personal data

Fy27 believes every user has full rights over their own personal data. Contact us to exercise any of the rights listed below.

Right to Access Your Data

You can find out at any time what information fy27 holds about you. Request a copy of your data through Account Settings or by contacting our Support team directly.

Right to Rectification

If your account contains incorrect or outdated information, you can request a correction at any time. Keeping your details accurate is also important for the security of your account.

Right to Erasure

Upon request to close your account, all personal data beyond what is required by law will be deleted. This process is typically completed within 30 business days.

Right to Restrict Processing

You can request that the use of your data be restricted to specific purposes — for example, opting out of marketing communications or analytics.

Right to Data Portability

You can receive your personal data in a standard, portable format — to keep for your own records or transfer to another platform.

Right to Lodge a Complaint

You can submit any privacy-related complaint directly to the fy27 Support team. We aim to respond within 72 hours.

How You'll Be Notified of Policy Changes

Whenever fy27 makes significant changes to this Privacy Policy, a notification will be sent to your registered mobile number or email address. The effective date of any changes will be noted at the top of this page. Continued use of the platform following any changes constitutes your acceptance of the updated policy.

For minor changes, the page may be updated without separate notice. We recommend checking this page regularly. If you have any questions, FAQ View.

Privacy Contact

If you have any questions, concerns, or requests regarding your data privacy, please reach out directly to our Data Protection team. We take every request seriously.

Email: support@fy27.net

Responses are typically provided within 72 hours.